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iDispatcher

iDispatcher
  • #: 229591
  • Price: $28.99 In Apple Store
  • Category: Productivity
  • Updated: 2010-10-12
  • Current Version: 4.23
  • 4.23
  • Size: 3.90 MB
  • Language: English
  • Seller: Mark Fleming
  • Requirements: Compatible with iPhone, iPod touch, and iPad. Requires iOS 3.1 or later
  • © Mark Fleming 2009
  •  Add to Favorite apps

 

Description

You've seen the rest, now try the best. What makes us the best?

*Unlike other job tracking apps, iDispatcher is NOT WEB BASED. The data lives on your phone, leaving you in complete control.

*Our price is a one time, life time fee.

*It was developed with feedback from almost every service based industry. Locksmiths, HV/AC, Electricians, Plumbers, Delivery, Handy Man and many more.

*NEW* Money back guarantee. If iDispatcher does not do what we claim it does, as described here, or on our website, we will offer you a refund. Apple does not have a refund method in place. This is something we are volunteering to do. We will require proof of purchase ie. the email apple sends you to confirm your purchase. You must be using an iPhone 3gs or later to qualify.

The iDispatcher is much more than a to do list. It's a full featured, service work order application that lets you build and track service calls, customer service histories, customer lists, parts, and invoices ALL IN ONE APP.

*NEW*

We now offer a free desktop syncing tool that will move your completed jobs to another file to add to your clients service history. Previously, users would have to move the files manually or purchase the full desktop version.

Watch our Youtube videos at http://www.youtube.com/watch?v=5hc2GGvx-xM

and

http://www.youtube.com/watch?v=HzgcBsVzcr8

With iDispatcher, you can...

*Create and track any kind of service work order.

*email a full page .pdf of the signed work order/invoice.

*Store customer contact information so it auto populates a new work order.

*Store completed jobs so a service history shows on new work orders.

*Scan in barcodes of your parts used on the job (iPhone 3GS only) other devices must enter # manually.

*Create and store an inventory file with barcode information. The prices and descriptions of your parts will show up on a work order just by entering the part number.

*Take photos of your work.

*Capture signatures on the work order.

*Call the customer from the app.

*Email or SMS the customer from the app.

*Get maps to the job address right from the app.

*Get driving directions to the job address.

*Track labor spent on the job.

*Geostmp the work order so you can see where your tech was when they closed out the job, vs. where they should have been.

BUT that's not all. If you use iDispatcher as a companion app to The Desktop Dispatcher, (optional) you can do even more.

The Desktop Dispatcher is available in both Mac and PC versions.

With The Desktop Dispatcher, you can

Sync the with multiple iPhones so other techs can have the same information you have.

Monitor the progress of your technicians.

Use a pc to enter all the data. Even import records from other programs.

More easily track customer service histories.

Get reminders for appointments.

Wirelessly sync (WiFi, Edge or 3g connections) with the office pc

to update the office on your status and get new jobs.

View calls by appointment date and time in an easier to use calendar.

Show service history right on the work order. (iPhone and desktop)

Get greater storage capacity for photographs and signatures.

Build custom reports on completed jobs.

Instantly turn a work order into an invoice without retyping a thing

And much more.

*Great companion apps.

GPS Tracking app that lets you track your employees.

http://itunes.apple.com/us/app/gps-tracking/id335704411?mt=8

Process credit cards with no monthly fee. http://itunes.apple.com/us/app/square/id335393788?mt=8

Access your office computer remotely.

http://itunes.apple.com/us/app/teamviewer/id357069581?mt=8

Info: http://www.CustomDesktopSolutions.com

Despite what you may see below, this app is only available in English.

*Known issue* app sometimes crashes on some iPhones when siging in the horizontal. Were on it.

Video Reviews

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Customer reviews

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Rated 5/5 based on 2 customer reviews.

 

5/5 stars

Great program

:
I have used this program for some time now and I loved it. until the last update I had all of my parts, coustomer and workorders in it and after the update every thing was gone it went from 457 workorders down to 1 with out the desktop software there is no way to back it up or save it. Please on the next update fix this problem.

Update:
as always Mark will help you in any way he can. Mark told me to down loaded the free sync tool and with just a few settings everything was on my PC and if my IPhone crashes I just plug in and sync it all back. This program works great for me. Every time something doesn't work right I just E-Mail Mark and he works with me all the way until it is fixed.
I can't say enough good things about this program I love that I don't have to have all of that paper work in my truck or blowing down the street.

Update
Today just proved to me that this is the best program out there. I was having a problem and I just E-Mailed what was going on and Mark E-Mailed back the fix in about 30 minutes and did I say it was Sunday afternoon as always they stand behind what they believe in. I can't say enough about how time this program saves me and the Tech Help. For all of those people that write a bad review I don't think they even tried to ask for help.

5/5 stars

Excellent program

:
Excellent program, tech support is the best. No matter what time of day they are there to help. Has definitely streamlined my service operation and billing. I would highly recommend this app.

Tim D
North Eastern Security

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The information may be outdated (2011-04-30 10:49:03). For actual information go to iTunes

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